Introduction
Welcome to Madhav Dairy’s website, https://madhavdairy.co.in/ (hereinafter referred to as the “Website”). Madhav Dairy (“we,” “our,” “us”) is committed to safeguarding the privacy of our customers and visitors. This Privacy Policy explains how we collect, use, store, share, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and other relevant privacy laws.
Data Controller
The data controller for the processing of personal data collected through this Website is:
Business Name: Madhav Dairy
Address: Opp. Priya Complex, near Ratna kala export, Anand Nagar, Shantadevi Road, Navsari, Gujarat 396445
Email: madhavdairy.nvs@gmail.com
Data Collection
We may collect and process the following personal data:
Contact Information: Name, email address, phone number, postal address.
Transaction Data: Details about payments, orders, and purchases made through our Website.
Technical Data: IP address, browser type, operating system, device information, and usage data (such as pages visited, time spent on the Website, and referring URLs).
Cookies and Similar Technologies: Information collected through cookies and similar tracking technologies (please refer to our Cookie Policy for more details).
Purpose of Data Processing
We process your personal data for the following purposes:
To Provide Our Services: To process and fulfill your orders, manage your account, and provide customer support.
Communication: To respond to your inquiries, send you order confirmations, updates, and marketing communications (where you have consented to receive such communications).
Improvement and Personalization: To improve our Website, products, and services by analyzing user behavior and preferences.
Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
Security: To ensure the security and integrity of our Website and prevent fraud.
Legal Basis for Processing
We process your personal data based on the following legal grounds:
Performance of a Contract: Processing is necessary for the performance of a contract to which you are a party, such as processing your orders and payments.
Consent: Where required, we will obtain your consent before sending you marketing communications or using cookies that are not strictly necessary.
Legal Obligation: Processing is necessary for compliance with our legal obligations, such as tax and accounting requirements.
Legitimate Interests: We may process your data for our legitimate interests, such as improving our services, provided that your interests and fundamental rights do not override these interests.
Data Storage
We store your personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. The retention period may vary depending on the nature of the data and the purpose of processing.
Data Sharing
We do not sell, rent, or share your personal data with third parties, except in the following circumstances:
Service Providers: We may share your data with trusted third-party service providers who assist us in operating our Website, processing payments, delivering products, or providing other services.
Legal Requirements: We may disclose your personal data if required by law, regulation, legal process, or governmental request.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction.
Security Measures
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies on our Website to enhance your browsing experience, analyze website traffic, and understand user behavior. For more information, please review our Cookie Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or regulatory requirements. We encourage you to review this Privacy Policy periodically for any updates. The date at the top of this policy indicates when it was last revised.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
- Email: madhavdairy.nvs@gmail.com
- Address: Opp. Priya Complex, near Ratna kala export, Anand Nagar, Shantadevi Road, Navsari, Gujarat 396445